SMS Terms & Conditions

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SMS Terms & Conditions

Last Updated: August 19, 2026

Company Name: Linkville Roofing and Siding, Inc

Website: https://www.linkvilleroofingandsiding.com/

1. Program Description and Acceptance of Terms

Linkville Roofing and Siding, Inc ("Company," "we," "our," or "us") operates one or more text messaging programs to communicate with customers and prospects regarding our services. These programs may include, without limitation:

  • Service-related alerts and reminders.
  • Customer support and scheduling updates.
  • Post-project follow-up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third-party platforms.
  • Where permitted, limited informational or promotional messages related to our services.

By providing your mobile phone number and opting in to receive SMS/MMS messages from us, you agree to these SMS Terms & Conditions. If you do not agree, please do not enroll in our SMS/MMS messaging program.

Program / Brand Name: Linkville Roofing and Siding, Inc Customer Communications

Program Description: One-time and recurring communications by SMS/MMS related to service scheduling and support, post-project surveys, feedback collection, invitations to leave public reviews, and other service-related and, where permitted, limited promotional messages.

2. Message Frequency and Charges

  • Message and data rates may apply.
  • Message frequency may vary based on your interactions with us and which communications you request or consent to receive.
  • Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.

3. Opt-In and Opt-Out

You may opt in to receive SMS/MMS messages from us by submitting a form on our Website that includes consent language, requesting text updates, providing your mobile phone number during a service interaction, or otherwise agreeing to receive text communications.

Opt-Out Instructions (STOP):

To stop receiving text messages from us, reply "STOP" to any message we send you.

After you send "STOP," we may send you a one-time confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive SMS/MMS messages from that program unless you opt in again.

Help Instructions (HELP):

If you need assistance, reply "HELP" to any message or contact us using the information in Section 6.

4. Carrier Disclosures

Carriers are not liable for any delayed or undelivered messages. Availability and delivery of SMS/MMS messages may be affected by your carrier's coverage and network conditions.

5. Post-Project Survey and Review Requests

After a project or service is completed, we may contact you by SMS/MMS to:

  • Request that you complete a satisfaction survey.
  • Collect a Net Promoter Score (NPS) or other rating regarding your experience.
  • Gather qualitative feedback about the work that was performed.
  • Ask you to leave a review on public platforms, at your discretion.

Your participation in surveys, feedback requests, or public reviews is voluntary. Declining to participate will not affect your ability to receive services from us.

6. Customer Support and Contact Information

If you have questions about these SMS Terms & Conditions, or if you need help, please contact us:

You may also reply HELP to any text message for assistance.

7. Privacy Policy

For more information about how we collect, use, and share your information, including information collected through SMS/MMS communications and the Website, please review our Privacy Policy:

https://www.linkvilleroofingandsiding.com/terms-and-privacy-policy

8. Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number, text-message consent information, or opt-out status with third parties or affiliates for their own marketing or promotional purposes. We may share this information only with service providers that help us deliver text messages, such as messaging platforms, phone companies, and other vendors assisting with SMS delivery, or as required by law.